and now also their favourite businesses or shops. Despite recent changes to its privacy policy, millions of users continue to connect to the chat app every day to communicate with their acquaintances. The possibilities and new ecommerce functions of social networks such as Instagram, Facebook Shops or TikTok are endlessly talked about, when in reality most users spend much more of their time elsewhere.Īnd they also do it without leaving their mobile phones: we are talking about WhatsApp. Steps to use WhatsApp Business in ecommerce.
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